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TUSDW HomeAI CareClaude API Authentication Error

TUSDW AI CARE · TROUBLESHOOTING

Claude API Authentication Error

Authentication errors usually mean the application is not sending a valid credential in the way the current provider API expects.

DiagnoseExplainVerifyPrivacy-first

What does this problem usually mean?

Authentication errors usually mean the application is not sending a valid credential in the way the current provider API expects.

What to check first

  1. 1

    Confirm that the application is loading the intended credential from the intended environment.

  2. 2

    Do not paste the full API key into logs, screenshots or support tickets.

  3. 3

    Check whether the key was revoked, replaced or belongs to a different environment.

  4. 4

    Verify the API base URL and provider configuration.

  5. 5

    After correcting credentials, test a minimal API request before the full application.

Important: verify the result

Change one thing at a time and repeat the same test afterwards. A successful command is not proof of a fix; verify that the original failure can no longer be reproduced.

Security

Never include full API keys, passwords, seed phrases or private keys in screenshots, logs or support requests.

Note: Provider features, limits and versions can change. For version-specific questions, always verify the current vendor documentation.